Care, right
at home
Our Story
Built from
lived experience.
Lovely Merdelus, MBA · Founder & Care Advocate, Health First AT HOME
Health First AT HOME exists because competent care and compassionate care should never be two different things. I know this not just as a healthcare strategist who spent years inside Mass General Brigham” I know it as a daughter who watched her mother navigate a system that was clinically capable but culturally disconnected. That experience changed everything. I built Health First AT HOME to close that gap and I refuse to settle for anything less.
Where Care Is Personal
Care. Don't Do It Alone.
Where Care Is Personal Care. Don't Do It Alone.
Care tailored to every need
WHAT WE OFFER
HOW IT WORKS
Your care journey, step by step
Listen Closely
We take time to understand your needs, routines, and what matters most. From the start, you’ll feel heard and supported.
Collaborate Openly
Together, we create a personalized care plan that brings clarity and peace of mind. You’ll always know what to expect and feel confident in your care.
Care Partner Match
We thoughtfully match you with a Care Partner who fits your needs and personality. This creates comfort, trust, and consistency in everyday care.
Ongoing Support
We stay closely involved as your care evolves, with regular check-ins and adjustments. You’re supported every step of the way.
Newton
Waltham
Watertown
Lexington
Wellesley
Needham
Natick
Framingham
Weston
& surrounding areas
Rooted in Greater Boston
Proudly serving communities across the western suburbs with care that reflects the values of each neighborhood
WHERE WE SERVE
QUESTIONS & ANSWERS
Frequently Asked Questions
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We provide non-medical home care services including personal care, specialized memory care, and advanced support for individuals living with chronic or progressive conditions. Services range from daily assistance to 24-hour in-home care. As needs evolve, our care plans are designed to adapt accordingly.
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We currently accept private pay and long-term care insurance. During your consultation, we review service options and provide transparent pricing so families can plan with clarity and confidence.
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Every client begins with a comprehensive consultation. We assess routines, safety considerations, health needs, and personal preferences before developing a customized care plan designed for comfort, dignity, and consistency.
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All Care Partners undergo background checks, reference verification, and required training. We carefully match caregivers based on experience, compatibility, and client needs to ensure a supportive and consistent care experience.
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Our care is structured, intentional, and designed with dignity. We prioritize thoughtful planning, caregiver continuity, and culturally aware support — because great care begins with being cared for.